Account Sharing & Subscription Abuse

Block Unauthorised Account Sharing in Real-Time

Limit account sharing and credential abuse without disrupting legitimate multi-device use.

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Challenges

Why Account Sharing is a Growing Risk

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Revenue Leakage from Unpaid Users
Shared accounts let multiple users access premium content or services without paying, directly eroding subscription revenue.
Loss of Usage Visibility and Personalization
Account sharing skews behavioral data, making it harder to deliver personalized experiences or accurately measure engagement and churn.
Security and Compliance Risks
Unauthorized access from unfamiliar devices or regions increases the risk of data exposure, policy violations, and non‑compliance with data protection regulations.
How FOCAL facilitates this use case

How we control account sharing across digital journey

FOCAL Enterprise Fraud Management uses device and behavioral Intelligence to distinguish acceptable sharing from abuse, so you can protect revenue without breaking customer experience.

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Establish Persistent Digital ID

  • Creates Universal ID and device fingerprints at login to bind accounts to customer’s devices and locations.
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  • Establishes usage patterns for ongoing risk monitoring across sessions.
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Detect Abnormal Access Patterns

  • Tracks device counts, concurrent sessions, and geo/network changes to flag sharing abuse.
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  • Identifies VPN patterns, device farms, and high-risk access behavior.
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Apply Sharing Rules

  • Applies granular rules on devices, locations, and session behavior to match sharing policies.
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  • Aligns access with per-user, per-household, or tiered sharing limits.
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Trigger Smart Responses

  • Auto-flags or rate-limits risky accounts and triggers step-up authentication.
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  • Contains abusive sharing or converts to paid usage through targeted nudges.
Benefits

How FOCAL helps businesses tackle account sharing

Revenue Protection
Identify accounts that are effectively serving many users, then enforce device and session policies to protect average revenue per user and subscription margins.
Block Unknown Devices
Spot access from risky devices, geo locations, and networks, reducing exposure to credential theft, unauthorized access, and downstream fraud.
Protect Legitimate Sharing
Use behavior and Universal ID to separate family or small team sharing from abuse without blocking everyone.
Monetize Shared Accounts
Convert high-usage shared accounts into paying subscribers with smart enforcement and targeted upgrade offers.
Advantages

Why Businesses Choose FOCAL?

FOCAL is built to protect digital platforms from modern fraud across onboarding, in‑app journeys, and payments.

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Experts in digital fraud across KSA and MENA, aligning controls to local customer behavior, attack patterns, and regulations.
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Dedicated 24/7 support from fraud specialists to keep your detection strategies and journeys tuned as threats evolve.
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Unified fraud platform that delivers a single risk view across channels, products, and customer touchpoints.
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Intelligent decisioning that combines multiple risk signals into clear, explainable outcomes for operations and compliance teams.
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Partner services for implementation, rule design, and ongoing optimization, effectively extending your in‑house fraud team. 

Industries

Industries We Protect

FOCAL is built to protect digital platforms from modern fraud across onboarding, in‑app journeys, and payments.

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E-commerce & Marketplaces
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Streaming & Subscription Platforms
Testimonials

Real Results from Real Teams

Hear how FOCAL is helping compliance teams work faster and reduce risk.

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Fair to say that FOCAL’s sanction screening solution is straightforward, reliable, and always available. Not to mention FOCAL’s professional and friendly account managers and subject-matter experts who guided us through the entire process.

Hashem Sbeitan
Risk & Fraud Director

FOCAL has proven to be an invaluable asset for us, resulting in more than 87% reduction in our onboarding time and enhancing our operational efficiency. This has allowed us to easily onboard new customers and grow confidently.

Ali Alshamrany
Risk & Fraud Director

FOCAL allows us to be compliant quickly. We use FOCAL to automate the screening of our customers with relative ease. FOCAL’s ever-evolving offerings never fail to surprise us, and it gives us confidence in the product’s ability to keep up with rising expectations of both regulators and customers.

Hussein Hejles
Director of Compliance
FAQ’s

Frequently Asked Questions

  • What counts as account sharing abuse versus acceptable sharing?

    Acceptable sharing might include a household or small team using a single account, while abuse involves many devices, locations, or concurrent sessions clearly outside policy.

  • How does FOCAL detect account sharing?

    FOCAL uses device fingerprinting, IP intelligence, and behavioral patterns to spot abnormal device counts, concurrent sessions, and location hopping tied to the same account.

  • Will legitimate families or power users be blocked?

    FOCAL applies risk‑based thresholds and looks at full journeys, helping avoid penalising normal households while still detecting extreme or clearly abusive sharing.

  • Can we customise device and session limits per plan?

    Yes. You can configure limits and enforcement actions by product tier, region, or customer segment to align with your commercial and policy goals.

  • Does this work with our existing login and billing systems?

    FOCAL integrates via APIs with authentication, subscription, and billing platforms, enriching your existing stack with device and behavior risk signals for sharing control.

    • Protect Every Step of the Customer Digital Journey

    Secure logins, in‑app sessions, and payments in real time with FOCAL Enterprise Fraud Management.

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