Security
At Focal, safeguarding our clients' information is of the utmost importance, and we achieve this by adhering to local and international industry standards.

At Focal, safeguarding our clients' information is of the utmost importance, and we achieve this by adhering to local and international industry standards.

Our Information Security Management System (ISMS) is a testament to our dedication to information security as we have earned the ISO 27001 certification. Further, bolstering our cybersecurity framework, we've formed strategic alliances with elite cybersecurity service providers, enhancing our ability to withstand and respond to cyber threats with resilience and advanced operational capabilities. Our security measures span various domains, including
We maintain a multi-tiered network security architecture, incorporating Virtual Private Clouds (VPCs) to segregate public and private network traffic effectively. Our deployment of Intrusion Detection Systems (IDS) across the network monitors and alerts us to potential malicious traffic, ensuring a secure network environment.
Facing the spectrum of cyber threats, our team collaborates closely with top-tier Incident Response (IR) service providers, adhering to our comprehensive and thorough Incident Response Plan (IRP). This collaboration ensures efficient management and recovery from potential cybersecurity incidents, underscoring our commitment to resilience, rapid response, and recovery in the face of cyber adversities.
The protection of our client’s data is of paramount importance. We employ state-of-the-art encryption algorithms for data at rest, including Transparent Data Encryption (TDE), and TLS 1.3 encryption for data in transit. These encryption standards, combined with rigorous key management practices, ensure the confidentiality and integrity of our clients' data against unauthorized access.
Our unwavering commitment to operational continuity is supported by robust backups and a comprehensively tested Disaster Recovery Plan (DRP). This plan includes documented procedures for redundancy and backup strategies that align with our Service Level Agreements (SLAs). Regular testing through walkthroughs, simulations, and parallel testing ensures our preparedness to restore services swiftly and effectively in any eventuality.
Our operations are under constant monitoring 24/7, with Focal’s Managed Detection and Response Provider playing a crucial role in our comprehensive incident response strategy. This continuous monitoring enables us to detect cyber risks and threats. Furthermore, the implementation of advanced solutions like Endpoint Detection and Response (EDR) enhances our capability to identify and respond to anomalies promptly, ensuring comprehensive visibility across our network and effective response to potential breaches.
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