Customer Analytics

Harness the power of AI to analyze transactional data and understand customer behaviors, preferences, and trends.

Request Demo

Dive deeper, understand better

Request Demo
Intelligent Phonetic Name Matching AI
Easy and Effortless Migration With 80% Less Setup Time
Flexible API Integration Options
Trusted Regional Partnerships
360 view of Information For Decision Making
Secure Data And Privacy Standards With Local Hosting

Elevate your team & stay ahead of global regulations process

Automated Analytics

Automate transaction analytics with our AI-powered solution to optimize your workflow.

Informed Decision-Making

Get real-time enriched transaction analytics for better decision-making based on comprehensive information.

Tailored Product Offerings

Enriched data helps understand transactional behaviors, allowing you to offer relevant and resonating products to enhances customer satisfaction.

Automated Analytics

Automate transaction analytics with our AI-powered solution to optimize your workflow.

Informed Decision-Making

Get real-time enriched transaction analytics for better decision-making based on comprehensive information.

Tailored Product Offerings

Enriched data helps understand transactional behaviors, allowing you to offer relevant and resonating products to enhances customer satisfaction.

Frequently asked questions

How does Customer Analytics work?

Similar to Transaction Data Enrichment, it all starts with your customer’s Open Banking consent. Afterwards only transactional data is securely collected from the customer’s account into our Customer Analytics process. Where it is first categorized, if necessary and then digested by our algorithm to pull valuable insights that allow you to learn more about your customers using a mixture of artificial intelligence and machine learning.

Can I hand pick specific products?

Yes, FOCAL customizable platform capabilities enables a tailored Financial Data and Credit Risk solution to our client’s unique needs and risk profiles. Allowing you to select what products and features they need.

My data is already enriched, can I still use just the affordability product?

Yes, any of FOCAL products can be used separately if the existing infrastructure can support it. 

How can I integrate?

We understand the complexity of different organization’s goals, timelines and infrastructure. Hence FOCAL is built around the concept of adaptability. Choose what works best for you, integrate our technology through API or adopt our user friendly UI for instant functionality. 

Why are customer insights important for my business?

Customer insights enable businesses to make data-driven decisions. By deeply understanding your customers you can ensure successful loan allocations. Minimizing losses and increasing lending profitability. Spearheading rapid growth for your business. 

Is FOCAL compliant with industry regulations?

Absolutely, FOCAL is designed to adhere to industry standards and regulatory requirements, helping you maintain compliance and avoid potential legal repercussions.

Empower Decisions and Drive Growth with An Enhanced Understanding

Quickly and clearly understand your customers to offer products tailored to their
needs and make more informed decisions to fuel strategic growth.
Request Demo