Customer Due Diligence

Build Smarter KYC and Ongoing Due Diligence to Reduce AML Risk with FOCAL

FOCAL streamlines onboarding with accurate screening and real-time risk scoring, while continuously assessing customer risk using pre-built rules throughout the customer lifecycle.

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Devices
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In-App Behaviour
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Payments
how it works

Unified Customer Due Diligence Workflow

FOCAL connects screening, scoring, and case management in one streamlined compliance workflow for faster and more accurate decisions.

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Features

Built to support every part of your Customer Due Diligence process

FOCAL unifies screening, risk scoring, and case management to help teams manage customer risk across onboarding and ongoing due diligence.

AI-powered Name Matching Engine

FOCAL’s patented phonetic name-matching AI, built to support native Arabic and Latin transliterations with the highest accuracy and reduced false positives.

Comprehensive Screening Coverage

Screen multiple customer attributes against 1300+ global and regional watchlists, Yakeen and Wathq databases, and internal whitelists, with support for multiple name variations.

Pre-Configured Risk Scoring Rules

Build a 360-degree customer risk profile across multiple factors such as geography, industry, sanctions, PEP, and income source with pre-configured rules library.

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Real-Time and Batch Risk Assessment

Screen millions of customers in real time or batch with high accuracy, enabling fast, reliable onboarding while ensuring compliance at scale.

Continuous Risk Assessment

Automatically update customer risk scores and trigger real-time alerts on critical events like KYC data changes or new watchlist hits, enabling perpetual KYC.

Configurable Risk Models

Customize risk scoring rules, adjust risk parameters and screening weights to build custom risk assessment models in line with your internal policies and regulatory requirements.

Case Management

Easily track and investigate alerts with a comprehensive view of customers, past alerts, screening history and related customers in one place with FOCAL’s centralized case management.

Whitelist Management

Maintain a list of verified customers or entities that are exempt from repeated alerts, reducing false positives, ensuring operational efficiency, and letting teams focus on high-risk cases.

Flexible Integration Options

Seamlessly integrate with FOCAL through APIs for real-time and batch processing. Alternatively, login to our secure screening portal for access without integration.

Benefits

How FOCAL improves compliance efficiency

Accelerate Onboarding Safely
Screen and risk score millions of customer profiles in real time with high accuracy, enabling faster onboarding while minimizing compliance risk.
Detect AML Risk with Precision
Patented name matching model that handles Arabic and Latin transliterations, spelling patterns, aliases, swapped fields and various other naming techniques.
Continuous Risk Profiling
Ensure regulatory compliance with a holistic and updated customer risk profile with FOCAL’s perpetual KYC.
Streamline End-To-End CDD Workflow
Combine screening, scoring, and transaction monitoring in a single flow with centralized case management to track alerts, actions, and outcomes all in one place.
Scale with Localized, Regulation-Ready SaaS
Leverage a secure, scalable SaaS platform, with built-in data privacy, automated updates, and compliant with local regulations.
Partner with Compliance Experts
Leverage FOCAL’s experts to support your CDD lifecycle, covering setup, tuning, and ongoing operations, so you can focus on high-risk cases.
Testimonials

Real Results from Real Teams

Hear how FOCAL is helping compliance teams work faster and reduce risk.

Our solutions

Other Solutions we offer

AML Compliance
FOCAL combines advanced machine learning models, a dynamic rules engine, and built-in Agentic AI into a single platform for streamlined transaction screening and monitoring, enabling financial institutions to detect suspicious transactions and ensure full compliance with AML/CFT regulations.
Learn more
Enterprise Fraud Management
FOCAL unifies devices, in-app events, and payment intelligence into one end‑to‑end platform, giving financial institutions the ability to detect, prevent, and respond to fraud at every stage of the customer journey and meet counter-fraud compliance requirements.
Learn more
Financial Crime Intelligence
A one-stop solution that unifies siloed systems and scattered data into a customizable platform, empowering teams with enhanced rule tuning, accelerated investigations, and streamlined financial crime reporting.
Learn more
Professional Services
FOCAL Professional Services delivers end-to-end support for our AML Compliance and Fraud Solutions, including deployment, rule tuning, customizations, and data-driven reporting, helping your team stay ahead of threats while driving growth.
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FAQS

Frequently Asked Questions

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Ready to simplify your compliance flow?

Talk to our team to see how FOCAL can support your due diligence process from onboarding to monitoring.